This problem has been resolved already.
A service disruption incident of the following details occurred.
We apologize for the inconvenience but appreciate your patience and continued support. We are making continuous improvements to make our system better, prioritizing system reliability.
Incident Date
- Occurred: 2021-05-23 13:43 [UTC]
- Recovered: 2021-05-23 13:45 [UTC] （2 minutes period）
What Occurred
Customers using Paid edition at server bases in Germany was not be able to login to Questetra BPM Suite
Cause of Trouble
Web server host failure
Reaction
Automatic recovery by switching to a standby server