Product Shipping Process

Product Shipping Process 20211229
This process directs the shipping of orders. Shipping tasks are automatically assigned to a team member in a sequential order. If the work is not completed within 2 hours, it is automatically assigned to another team member.
Worker (#of Swimlane: 2)
  • Order Taker
    • Person in charge of entering order data.
  • Shipping Person
    • Person in charge of shipping products.
Business Flow (Complexity of Workflow: 14)
  • 11. Order information input (manual input)
    • The sales representative manually enters the order information.
  • 172′. Shipping work (deputy)
    • The deputy person in charge of shipping will handle the shipping work.
  • 42. Shipping work (main responsibility)
    • The main person in charge of shipping will handle the shipping work.
  • 13x1. Set Title
    • The workflow platform sets the order ID and order date in the subject.
  • 8x2. Designate a main person
    • The workflow platform designates a person in charge of shipping.
  • 16x3. Copy address of main person
    • The workflow platform copies the email address of the person in charge of shipping.
  • 15x4. Appoint a deputy
    • The workflow platform excludes the main person in charge of shipping and appoints a sub-person in charge.
Business Process Variables (#of Data Item: 16)
  • ▼ Order Information 12
  • Order IDq_orderId0*
    • Stores the order ID.
  • Order Dateq_orderDate2*
    • Stores the order date.
  • Order Product IDq_orderProductId7*
    • Stores the ordered product ID.
  • Order Product Nameq_orderProductName8*
    • Stores the ordered product name.
  • Order Priceq_orderPrice14*
    • Stores the order price.
  • Customer Nameq_orderName1*
    • Stores the customer’s name.
  • Customer Email Addressq_orderEmail3*
    • 注文者のメールアドレスが格納されます。
  • Customer’s Telephone Numberq_orderTel4*
    • Stores the customer’s telephone number.
  • Delivery Postal Codeq_sendZipcode5*
    • Stores the delivery postal code.
  • Delivery Addressq_sendAddress6*
    • Stores the delivery address.
  • ▼ Internal Information 13
  • Shopping Personq_shippingUser9
    • Stores the shipping person. The primary person in charge is stored first, and after 2 hours, the secondary person in charge is stored.
  • Shipping Completion Date and Time q_shippingDatetime 10 *
  • Internal Memos and Commentsq_memo11
    • Stores internal memos and comments.
  • Shipping Contact Email Addressq_shippingMainEmail15
    • Stores the email address of the person in charge of shipping.

Field Name, num, Initial Value

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Notes

  • In order to assign a different user with sub-assignment, all processes are handled by the same user who handled the first process in setting the person in charge of processing the swimlane for the shipping manager. Instead, the person in charge of each process can be a different user. The key point is that the user has chosen to request the candidate to take on the responsibility for each process.

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