Shipping Flow, Forced Change of Personnel

Shipping Flow, Forced Change of Personnel 20230919

This is a shipping BPO flow where packaging and inspection work is outsourced. If the packing/inspection process is not completed for 2 hours, the work will be automatically transferred to another person.

Worker (#of Swimlane: 7)

Mail Order Management Team
Leader
Accounting
Packaging (outsourced)
Packing (outsourced: change of person in charge)
Meter Reading (outsourced)
Meter Reading (outsourced: change of person in charge)

Business Flow (Complexity of Workflow: 24)

1. Input Shipping Instruction
- The person in charge enters the shipping instructions to the contractor.
1x. Re-enter Data
- The person in charge will correct the instructions and resubmit.
2. Confirm Shipping Instructions
- The person in charge’s supervisor will check the instructions and send it back if there are any deficiencies.
3. Payment Confirmation
- Accounting staff confirm the payment
214-1. Packing Completed
- Contractor will check and report packaging/shipping
4. Packing Completed
- Contractor will check and report packaging/shipping
235-1. Inspection Completed
- The contractor will check and report the meter reading work.
5. Inspection Completed
- The contractor will check and report the meter reading work.

Workflow Diagram (click to open)

BPMN Icons
- Start Event
- End Event
- Join Gateway
- XOR Gateway
- Throwing Message Intermediate Event (email)
- Human Task

Business Process Variables (#of Data Item: 24)

Internal Communication 38
Memo q_Memo 39
▼ Order Information (excluding delivery note items) ▼ 0
Customer ID q_Customer_ID 1
Customer Email Address q_Email 2
Advance Payment Confirmationq_Payment_Confirmation3
- Select whether or not advance payment confirmation is required.
Meter Reading Inspectionq_Inspection4
- Select whether or not a meter reading inspection is required.
▼ Delivery Slip ▼ 5
◆ Company q_Company 6
◆ Zip Code + Address q_Address 7 *
◆ Name + Department Name q_Customer 8 *
◆ Desired Delivery Time q_Delivery_Time 9
Invoice Nameq_Invoice_Name10
- File name of the file generated by x1. “Initial value” = Process start date and time – Process ID (5 digits)
- #{#format(processInstanceStartDatetime, ‘yyyyMMdd’)}-#{#sformat(‘%05d’, processInstanceId)}.pdf
Invoice Fileq_Invoice11
- Save the file generated with x1.
Details Table q_Details 32
Total 1q_Label_Subtotal34
- Subtotal (excluding tax)
Subtotal (excluding tax) q_Subtotal 28
Total 2 q_Label_Discount 35
Discount q_Discount 33
Total 3q_Label_Tax36
- Consumption Tax
Consumption Tax q_Tax 29
Totalq_Label_Total37
- Billing total
Grand Total q_Total 30
Messagesq_Footer31
- Please change the initial value content (URL)
- Thank you for your order.
  We appreciate your continued support of our products.
  http://www.questetra.com/ja/contact/

Field Name, num, Initial Value

Download

Shipping_Operations__Forced_Change_of_Personnel.qar (Latest)
shipment-bpo-flow-force-change-person-20230919-en.qar
- shipment-bpo-flow-force-change-person-20230919-en.xml.csv (for Importing Data Item Definitions)

This archive can be imported as a Workflow App on BPMS.

Notes

“4. Packing Completed” step、”5. Inspection Completed” step
- If 2 hours have passed without the processing being completed, the process will proceed to the “4-1. Packing Completed” and “5-1. Inspection Completed” steps, respectively.
  - The “4-1. Packing Completed” step and “5-1. Inspection Completed” step cannot be assigned to the person in charge of the previous step.