Cannot Terminate/Delete Processes in Basic/Advanced Edition (Resolved)

This bug has been fixed.

Fixed Version

• Ver. 17.2.2

Affected Version and Operation

• Ver. 17.2.0 and later versions
• Performing forced [Termination] and [Deletion] of Processes, and [Bulk Acceptance] of Tasks on Basic or Advanced Edition workflow platforms
  • This issue does not occur in Professional Edition

Bug Details

• Occurs when the following operations are performed:
  • Terminate a Process: Click the [Terminate] button in the confirmation dialog
  • Delete a Process: Click the [Delete] button on the confirmation screen where you enter the Process ID
  • Bulk Acceptance: In [Offered], check the Tasks you want to accept and click the [Accept selected tasks] button
• What will occur
  • Terminate a Process: The dialog box closes but the Process state remains unchanged
  • Delete a Process: “This Process could not be deleted” error message appears and the Process is not deleted
  • Bulk Acceptance: A dialog box will appear saying “Accept selected Tasks”, but the Tasks will not be added to [My Tasks] and will remain in [Offered]

Workaround・Recovery

• Please consider the following workarounds:
  • There is no workaround to terminate a specific Process
    • You can terminate all unfinished Processes by pausing the App
  • There is no workaround to delete a specific Process
    • By Deleting The App, you can delete the App definition and all of its Processes
  • You cannot accept all items at once, so please [Accept] each item one by one
• This issue will be fixed in the next release version (Ver. 17.2.2)