Information Sharing in Shift Work
Manages customer service at a hotel business. When the front desk staff inputs the customer’s checkout at the [1 Report Checked-out] Step, the room cleaning staff carries out the cleaning and the Process is completed with [3 Inspect room]. If the staff in charge of the night shift has input the guest’s information, the front desk staff will be notified it to enable an appropriate response at checkout.
https://support.questetra.com/templates/information-sharing-in-shift-work-20180109/
2019 (CC BY-SA 4.0) Questetra, Inc.
Nodes
0. Entr. Guest / Complaint 1. Rprt. Checked-out 2. Clean up 2x. Rework 3. Inspect room Set Title Set Title Set Title
Data
guide = Guest’s general info =
radio Extra bed
radio Parking
radio Children under 3
radio Pet
multiple Goods rental
multiple Multiple rooms
guide = Internal communication =
discuss Internal memo
datetime (Delivery time)
guide = Room to be housekept =
select Storey
select Room no.
multiple Instruction from Front desk

Download

http://archive.workflow-sample.net/home/en/information-sharing-in-shift-work-20180109-193-en.qar

Process Modeling Story

https://en.workflow-sample.net/2018/01/process-improvement-hotel2.html

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