Information Control

Customer Master Data Sync Process

Synchronizes “Customer Master” managed in Google Spreadsheet, automatically. Automatically Starts 1:00 every night, connects to Google spreadsheet API, and acquires “Customer list”. The acquired customer list is reformatted and updated as “Customer Master (Options XML)” on the Workflow platform. It also corresponds to a manually starting by a person or checking on a list.

Online Estimate Storage Flow

Stores quotation PDF automatically to share. A quotation PDF is automatically generated after the submittee, details and total amount are entered at the Task of “Drafting Quotation”. After the quotation is submitted, the quotation which succeeded in the contract is automatically uploaded to the Dropbox folder.

Guest Complaints Sharing Process

If there is a complaint from the guest, it will be recorded in [0. Entr. Guest / Complaint]. The front representative can recognize the occurrence of complaints by automatic mail at 5 o’clock in the morning. The content to be shared by the cleaning staff from the front manager is entered in [1. Rprt. Checked-out].