Accepts and responds to event participation applications. Starts automatically when there is an input in a published web form. After confirming the application details at the Step of [1. Confirmation/Acceptance Completion Email], the acceptance completion email will be sent automatically. Subsequent exchanges are input at the Step of [2. Record of Exchanges], but if specific processing is required, define an independent Step.
Manages processes beginning from registration of draft contract to signature and mailing. Once a draft contract is registered, being approved by the supervisor and legal affairs before proceeding to the Step of [4. Get the consent]. Upon obtaining the consent, after confirming by the supervisor, it proceeds to the Step of [6. Signature and Post] where the contract is mailed. Depending on the situation, such as a boiler-plate contract, it is possible to skip the approval of supervisors and legal affairs.
A flow for concluding a contract with a subcontractor. After entrustment information is registered at the Step of [1. Register Range of Commissioning and Target Outsourcer], the Process is split into drafting a contract in the General Affairs Department and confirmation of past transaction records in the Accounting Department. If necessary, credit setting and security investigation are performed, and the Step of [4. Approval] is operated by the officer in charge.
Accepts reduction claims based on SLA (Service Level Agreement) from customers and issues service credits. When there is an application via the Web form, the Workflow is Started, and the Service Operation manager confirms the results at the Step of [2. Downtime Confirmation]. If it does not meet the SLA, a service credit will be issued and automatically sends the response by email.