Order Report Process
To be approved by the Sales Manager. Sales team leader makes [2. Confirmation], and then Sales Manager makes [3. Approval]. If the order value is over 1 million JPY, it will be also reported to the directors.
Routine Report
Fax Reception Process
Internet FAX (cloud fax service) is a mechanism to convert received faxes into PDFs and notify them by e-mail. This Workflow-App receives the notification email via mailing list. After that, PDF data received is checked in [1. Confirm order]. Noise data such as unwanted faxes and false positives are eliminated. The files are saved according to the rule in the automatic processing step [Save G Drive].
Guest Complaints Sharing Process
If there is a complaint from the guest, it will be recorded in [0. Entr. Guest / Complaint]. The front representative can recognize the occurrence of complaints by automatic mail at 5 o’clock in the morning. The content to be shared by the cleaning staff from the front manager is entered in [1. Rprt. Checked-out].