Order Delivery Process, Material Check/Production in Parallel
This is the flow from receiving an order to production, delivery, and payment confirmation. Raw material confirmation and product production are carried out simultaneously.
Order Fulfillment
Product Shipping Process
This process directs the shipping of orders. Shipping tasks are automatically assigned to a team member in a sequential order. If the work is not completed within 2 hours, it is automatically assigned to another team member.
Order Delivery Process, can be triggered by other processes
This process manages the setup work up to delivery after receiving an order for Web services. Work is assigned to the necessary personnel according to the options selected. Alert notifications prior to work deadlines prevent work delays.
Application/Regular Payment Process, Stripe Payment
This workflow accepts subscription contract applications.
The customer makes a provisional subscription through a web form and clicks on the URL in the acceptance email to complete the subscription.
At the time of subscription, the credit card information is registered with Stripe. The customer is billed on a regular basis based on the registered information.
Subscription Renewal Management
This order process manages the automatic renewal of monthly contracts. On the 20th of each month, customers are automatically notified by email of their renewal confirmation. Sales representatives report their intention to cancel to the Administration Department by the 25th of the month. If no report is received, the contract is automatically renewed.
Order Delivery Process
This process manages the configuration work up to the delivery of a web service order.
Work is allocated to the person in charge according to the options specified when the order is received.
The manager can check the person in charge and progress of the configuration work for each project on the flow diagram.
Order Delivery Process, kintone Integration
This process manages the configuration work (delivery work) after receiving a web service order until the service is provided.
The flow is automatically initiated when the status is changed to “Requires support” in the contract ledger (kintone).
When the delivery is completed, a “supported” status is automatically recorded in kintone.
Order Reporting Process, LINE Notification
This is an order response process initiated by receipt of a fax mail.
Immediately after the process starts, the order is notified on line.
After confirmation by the sales leader and general manager, if the order amount is $5000 or more, the order is also reported to the executives.
*This system is designed to work with an Internet FAX service that converts received faxes into PDF attachment emails and sends them out.
Qualified Invoice Issuer Web-API: Search Name with ID
Searches the Qualified Invoice Issuer’s name, address, history, etc, with the registrated number, accessing to the Qualified Invoice Issuer System Web-API by National Tax Agency Japan. “Application ID” is required in advance.
TSV String, Create Cross Table of Count
Aggregates the count of data by 2 aggregation-key columns: Pivot table. Count and Percentage are tabulated as a cross table TSV. Eg, Survey Results TSV is automatically generated from Survey Records TSV. 2D frequency distribution.
Shipment BPO Flow
Outsources packaging/inspection/shipment operation. The destination and Commodity are entered at the Task of [1. Enter Shipping instruction], then outsourced for and [4. Packing] and [5. Inspection] after confirmation by the Leader.
Order Report Flow
To be approved by the Sales Manager. Sales team leader makes [2. Confirmation], and then Sales Manager makes [3. Approval]. If the order value is over 1 million JPY, it will be also reported to the directors.
Order Report Process
To be approved by the Sales Manager. Sales team leader makes [2. Confirmation], and then Sales Manager makes [3. Approval]. If the order value is over 1 million JPY, it will be also reported to the directors. Assumed to be invoked from Quotation Approval Process, etc.
Corp Num Web-API #Organizations: Search Name with ID
Searches the corporate name, furigana, address, history, etc, with the 13-digit identifier, accessing to the Corporate Number System Web-API, about 5 million companies registered by National Tax Agency Japan. “Application ID” is required in advance.
Corp Num Web-API #Organizations: Search ID with Name
Searches the 13-digit identifier with the corporate name, etc., accessing to the Corporate Number System Web-API, about 5 million companies registered by National Tax Agency Japan. “Application ID” is required in advance.
Zip Code Japan
About 120 thousand zip code master. By incorporating it in the workflow app, it becomes possible to refer to the postal code master in the setting of “Select (search select box)”. The data entry person can narrow down the choices (selection candidates) by entering part of zip code or address. Created based on Japan Post Co., Ltd. “Address Zip Code (CSV format)”.
Fax Reception Process
Internet FAX (cloud fax service) is a mechanism to convert received faxes into PDFs and notify them by e-mail. This Workflow-App receives the notification email via mailing list. After that, PDF data received is checked in [1. Confirm order]. Noise data such as unwanted faxes and false positives are eliminated. The files are saved according to the rule in the automatic processing step [Save G Drive].