Workflow Apps

  • Enquiry Response Flow

    Enquiry Response Flow

    The system accepts and responds to customer enquiries, automatically preparing a response template when an enquiry is received via web form or email. In the process [1. Accept Query/Write Response], the support person can choose to…

  • Questetra BPM Suite

    Internal Regulation Revision App, Dropbox Output

    The officer in charge approves the drafted internal regulation file, which is then approved by the board of directors. After approval, the file is automatically saved in a designated folder on Dropbox and disseminated via email.

  • Questetra BPM Suite

    Internal Training Application App

    This process manages applications for participation in in-house training programs. Once the application is received, the applicant is automatically added to the training schedule in the Outlook calendar.

  • Questetra BPM Suite

    Internal Training Management App

    This process manages the master for internal training programs. The Outlook calendar events and Questetra master required by the application acceptance process are automatically maintained.

  • Inquiry Response Flow

    Inquiry Response Flow

    Accepts and answers customer inquiries. An answer template is automatically prepared when an inquiry is received via Web form or email. At the Step of [1. Acceptance / Answer], the support person creates answer sentences and…

  • Company Regulation Creation Flow

    Company Regulation Creation Flow

    Creates in-house regulations and connect to Dissemination flow. The internal regulation draft registered at the Step of [1. Draft Registration] is checked by the responsible officer and approved by the Board of Directors.

Tag cloud