
Inquiry Response Flow
Accepts and answers customer inquiries. An answer template is automatically prepared when an inquiry is received via Web form or email. At the Step of [1. Acceptance / Answer], the support person creates answer sentences and replies, or if necessary, chooses to ask an advice or translation request. If the final answer cannot be made at the Step of [2. Create Answer], the process will go to [3. Answer Completion] after sending the primary answer.
https://support.questetra.com/templates/inquiry-response-flow-20130924/
2019 (CC BY-SA 4.0) Questetra, Inc.
https://support.questetra.com/templates/inquiry-response-flow-20130924/
2019 (CC BY-SA 4.0) Questetra, Inc.
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http://archive.workflow-sample.net/home/en/inquiry-response-flow-20130924-204-en.qar