Service Outage

Apr. 13 (UTC+9) Access Trouble Occurred on Part of User Environment (U.S. server) (Recovered)

Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not login the service during the period of between 11:09 and 16:24 on 13th of April, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2018-04-13 11:09 [UTC +9:00] 2018-04-13 02:09 [UTC] Recovered: 2018-04-13 16:24 [UTC …

Apr. 13 (UTC+9) Access Trouble Occurred on Part of User Environment (U.S. server) (Recovered) Read More »

Mar. 30 (UTC+9) Access Trouble Occurred on Part of User Environment of Free SaaS (Recovered)

Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not login the service during the period of between 14:44 and 15:44 on March 30th, 2018 (UTC+9:00), for the occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2018-03-30 14:44 [UTC +9:00] 2018-03-30 5:44 [UTC] Recovered: 2018-03-30 …

Mar. 30 (UTC+9) Access Trouble Occurred on Part of User Environment of Free SaaS (Recovered) Read More »

Feb. 9 (UTC+9) Access Trouble Occurred on Part of User Environment of Free SaaS (Recovered)

Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not login the service during the period of between 11:00 and 11:47 on February 9th, 2018 (UTC+9:00), for occurrence of access trouble. We deeply apologize to the customers for your inconvenience. Trouble Date Occurred: 2018-02-09 11:00 [UTC +9:00] 2018-02-09 2:00 [UTC] Recovered: 2018-02-09 11:47 …

Feb. 9 (UTC+9) Access Trouble Occurred on Part of User Environment of Free SaaS (Recovered) Read More »