Some of the customers of Questetra BPM Suite SaaS Edition could not log in to the service during the period of between 06:24 and 06:46 on 30th of June, 2019 [UTC], for the occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
- Occurred: 2019-06-30 06:24 [UTC]
- Recovered: 2019-06-30 06:46 [UTC] (22m)
Some customers using Business Plan (paid version) were not able to log in to Questetra BPM Suite.
Cause of Trouble
Abnormal end of a server process on the application server
Recovery by restarting the server process