Workflow Apps

  • Workplace Registration Process

    Workplace Registration Process

    This workflow allows employees to register their work locations. Employees register their office and telecommute work locations on a daily basis. Employees are automatically grouped (registered to roles) by work location. The role that matches the…

  • Questetra BPM Suite

    Equipment Management App, Using QR Codes

    In this workflow inventory checks are done by the general affairs department on an annual basis. When registering for the purchase of equipment, a QR code will be automatically issued and attached to purchased equipment. During…

  • Inquiry Response Process, Outlook Initiation, AI Spam Classification/Summarization

    Inquiry Response Process, Outlook Initiation, AI Spam Classification/Summarization

    This is a process to manage inquiries from receipt of (Outlook) emails to the response. When an inquiry is received, the AI filters out spam and paraphrases the email text to an easily digestible summary. The…

  • Inquiry Support Process, AI Primary Response

    Inquiry Support Process, AI Primary Response

    This process manages the progress of inquiries from receipt to response. After receiving an inquiry, the AI (Microsoft Azure OpenAI Service = AOAI) automatically creates and sends a primary response email. The person in charge will…

  • Question Management Process

    Question Management Process

    This workflow manages questions sent to vendors via email. Question emails are sent to the vendor with an automatically numbered ID in the subject line. Upon receipt of the response email, the question email and the…

  • Customer Master Data Management, ExcelOnline Integration

    Customer Master Data Management, ExcelOnline Integration

    This is a workflow for adding and updating customer master data. The master data held on ExcelOnline is automatically updated, and a history of additions and updates to the master is kept. Requests can be made…

  • Quotation Creation & Storage Flow, OneDrive Storage

    Quotation Creation & Storage Flow, OneDrive Storage

    A quotation PDF file is automatically generated based on the drafted contents. After submitting the quote, the PDF file is automatically uploaded to OneDrive.

  • Shipping Flow, Forced Change of Personnel

    Shipping Flow, Forced Change of Personnel

    This is a shipping BPO flow where packaging and inspection work is outsourced. If the packing/inspection process is not completed for 2 hours, the work will be automatically transferred to another person.

  • Meeting Report Process, ChatGPT Integration

    Meeting Report Process, ChatGPT Integration

    This is the process by which sales representatives record and share the results of meetings with customers. The sales representative registers the schedule in advance and enters the results after the meeting is conducted. After inputting…

  • Seminar Attendance Management, Approach Priority AI Judgment

    Seminar Attendance Management, Approach Priority AI Judgment

    This process manages seminar registration, questionnaire acquisition, and approach records after the seminar is held. AI determines priority based on the results of the questionnaire and requests contact from the sales department.

  • Application Approval Flow, Web Form

    Application Approval Flow, Web Form

    This approval flow accepts applications from people who do not have a login account. Applications are accepted via a public web form. In case of a return, the URL of the web form for corrections will…

  • Drawing Request Management App

    Drawing Request Management App

    This app manages the process from receipt of a request to issue drawings via a public web form to the distribution of the drawings. After receiving the request, the person in charge submits the drawing file…

  • Inquiry Management Process, Priority AI Decision Making

    Inquiry Management Process, Priority AI Decision Making

    This is the business process of accepting and responding to inquiries. The AI determines the priority (high, medium, or low) in consideration of urgency and importance. The contact person can decide the order of response based…

  • Subscription Renewal Management

    Subscription Renewal Management

    This order process manages the automatic renewal of monthly contracts. On the 20th of each month, customers are automatically notified by email of their renewal confirmation. Sales representatives report their intention to cancel to the Administration…

  • Inquiry Response Process, AI Summary

    Inquiry Response Process, AI Summary

    This process manages the progress of inquiries from receipt to response. After receiving an inquiry via a web form, a summary of the inquiry is automatically generated by AI (ChatGPT). The person in charge reads the…

  • Inquiry Response Process, Gmail Start, AI Response Requirement Classification

    Inquiry Response Process, Gmail Start, AI Response Requirement Classification

    This is a process to manage the progress from the receipt of a mail (Gmail) inquiry to its response. When an inquiry is received, AI classifies the purpose of the inquiry. In case of spam email,…

  • Meeting Process, Google Calendar Auto Registration

    Meeting Process, Google Calendar Auto Registration

    This workflow is for the conference secretary to prepare for a web conference. The secretary obtains approval of the schedule and agenda from the supervisor. After approval, the meeting is automatically announced using Google Calendar. At…

  • Internal System ID Assignment Process

    Internal System ID Assignment Process

    This is a business process that accepts ID addition/deletion requests for internal systems. Requests are automatically assigned only to staff members who have ID management authority. The requester will be automatically notified when the work is…

  • Questetra BPM Suite

    Inquiry Response App, Web Form Initiation

    This app centrally manages the handling of enquiries from web forms and telephone calls. Web forms are accepted via Microsoft Forms / Google Forms. After acceptance, the operation starts automatically. The contact leader can decide who…

  • Inquiry Management Process, Web Form Initiation

    Inquiry Management Process, Web Form Initiation

    This process centrally manages everything from receiving enquiries to sending responses. The work process starts automatically as soon as an enquiry is received via an open web form. The enquiry leader can check the content and…

  • Inquiry Management Process – AI Decision

    Inquiry Management Process – AI Decision

    This process manages everything from receiving enquiries to answering them. Based on the content of the enquiry, the AI decides which department will advise on the response, which is then automatically requested. The contact person responds…

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