This workflow allows employees to register their work locations. Employees register their office and telecommute work locations on a daily basis. Employees are automatically grouped (registered to roles) by work location. The role that matches the work location is used for work assignment.
In this workflow inventory checks are done by the general affairs department on an annual basis. When registering for the purchase of equipment, a QR code will be automatically issued and attached to purchased equipment. During regular checks, we will record the match between the equipment information indicated by the QR code and the equipment.
This is a process to manage inquiries from receipt of (Outlook) emails to the response.
When an inquiry is received, the AI filters out spam and paraphrases the email text to an easily digestible summary.
The contact person assigns an appropriate responder based on the summary.
This process manages the progress of inquiries from receipt to response.
After receiving an inquiry, the AI (Microsoft Azure OpenAI Service = AOAI) automatically creates and sends a primary response email.
The person in charge will then create and send the response to the inquiry.
This workflow manages questions sent to vendors via email.
Question emails are sent to the vendor with an automatically numbered ID in the subject line.
Upon receipt of the response email, the question email and the response email are linked by the ID in the subject line of the response email.
This is a workflow for adding and updating customer master data.
The master data held on ExcelOnline is automatically updated, and a history of additions and updates to the master is kept.
Requests can be made even if the requester does not have ExcelOnline editing privileges.
A quotation PDF file is automatically generated based on the drafted contents.
After submitting the quote, the PDF file is automatically uploaded to OneDrive.
This is a shipping BPO flow where packaging and inspection work is outsourced. If the packing/inspection process is not completed for 2 hours, the work will be automatically transferred to another person.
This is the process by which sales representatives record and share the results of meetings with customers.
The sales representative registers the schedule in advance and enters the results after the meeting is conducted.
After inputting the results, the AI (ChatGPT) creates a summary of the meeting results, which is then shared via email with the relevant parties.
This process manages seminar registration, questionnaire acquisition, and approach records after the seminar is held. AI determines priority based on the results of the questionnaire and requests contact from the sales department.
This approval flow accepts applications from people who do not have a login account.
Applications are accepted via a public web form. In case of a return, the URL of the web form for corrections will be sent.
This process manages the process from receipt of a request to issue drawings via a public web form to the distribution of the drawings.
After receiving the request, the person in charge submits the drawing file to their superior.
After approval by the supervisor, the drawing file is automatically distributed to the requester by email.
This is the business process of accepting and responding to inquiries. The AI determines the priority (high, medium, or low) in consideration of urgency and importance. The contact person can decide the order of response based on the priority level.
This order process manages the automatic renewal of monthly contracts. On the 20th of each month, customers are automatically notified by email of their renewal confirmation. Sales representatives report their intention to cancel to the Administration Department by the 25th of the month. If no report is received, the contract is automatically renewed.
This process manages the progress of inquiries from receipt to response.
After receiving an inquiry via a web form, a summary of the inquiry is automatically generated by AI (ChatGPT).
The person in charge reads the content of the inquiry with reference to the summary and prepares a response.
This is a process to manage the progress from the receipt of a mail (Gmail) inquiry to its response. When an inquiry is received, AI classifies the purpose of the inquiry. In case of spam email, the inquiry response will be terminated without a response.
This workflow is for the conference secretary to prepare for a web conference. The secretary obtains approval of the schedule and agenda from the supervisor. After approval, the meeting is automatically announced using Google Calendar. At the same time, it will also notify you of the Meet access URL.
This is a business process that accepts ID addition/deletion requests for internal systems. Requests are automatically assigned only to staff members who have ID management authority. The requester will be automatically notified when the work is completed.
This process centrally manages the handling of enquiries from web forms and telephone calls.
Web forms are accepted via Microsoft Forms / Google Forms. After acceptance, the operation starts automatically.
The contact leader can decide who will handle the enquiry.
This process centrally manages everything from receiving enquiries to sending responses.
The work process starts automatically as soon as an enquiry is received via an open web form.
The enquiry leader can check the content and decide who will respond to the enquiry.
This process manages everything from receiving enquiries to answering them. Based on the content of the enquiry, the AI decides which department will advise on the response, which is then automatically requested. The contact person responds based on the advice.