Workflow Apps

Workflow Apps

Entrusted Delivery Flow

The system manages the entire process from order receipt to delivery. The order information is entered in the “1. Order Information Entry” process and the project is started in “2. Confirmation of delivery date, etc.”. The delivery date will be automatically registered in Google Calendar. If multiple projects are progressing simultaneously, you can view the delivery dates for each project on Google Calendar.

Workflow Apps

Enquiry Response Flow

The system accepts and responds to customer enquiries, automatically preparing a response template when an enquiry is received via web form or email. In the process [1. Accept Query/Write Response], the support person can choose to draft a response or, if necessary, request advice or translation. If a final response cannot be prepared in the process [2. Write Response], the primary response is sent and then the process [3. Final Answer] takes place.

Workflow Apps

Order Delivery Process

This process manages the configuration work up to the delivery of a web service order.
Work is allocated to the person in charge according to the options specified when the order is received.
The manager can check the person in charge and progress of the configuration work for each project on the flow diagram.

Workflow Apps

Meeting Report Process

This is the process by which sales representatives record and share the results of meetings with customers.
The sales representative registers the appointment in advance and enters the results after the meeting has taken place.
After inputting the results, the results of the meeting are automatically shared with the relevant parties by email.

Workflow Apps

Customer Master Synchronisation Process, Google Sheet Integration

This workflow automatically imports the latest customer master. The master data held on Google Sheets is automatically synchronised to the choice master in Questetra. Regardless of whether you have the authority to edit the choice master, if you have the authority to execute this flow, you can execute the synchronisation process.

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