Shipping Flow, Forced Change of Personnel

/ Workflow Apps / Product Shipment
Shipping Flow, Forced Change of Personnel 20230919
This is a shipping BPO flow where packaging and inspection work is outsourced. If the packing/inspection process is not completed for 2 hours, the work will be automatically transferred to another person.
Worker (#of Swimlane: 7)
  • Mail Order Management Team
  • Leader
  • Accounting
  • Packaging (outsourced)
  • Packing (outsourced: change of person in charge)
  • Meter Reading (outsourced)
  • Meter Reading (outsourced: change of person in charge)
Business Flow (Complexity of Workflow: 24)
  • 1 1. Input Shipping Instruction
    • The person in charge enters the shipping instructions to the contractor.
  • 4 1x. Re-enter Data
    • The person in charge will correct the instructions and resubmit.
  • 3 2. Confirm Shipping Instructions
    • The person in charge's supervisor will check the instructions and send it back if there are any deficiencies.
  • 8 3. Payment Confirmation
    • Accounting staff confirm the payment
  • 21 4-1. Packing Completed
    • Contractor will check and report packaging/shipping
  • 11 4. Packing Completed
    • Contractor will check and report packaging/shipping
  • 23 5-1. Inspection Completed
    • The contractor will check and report the meter reading work.
  • 15 5. Inspection Completed
    • The contractor will check and report the meter reading work.
Workflow Diagram (click to open)
Business Process Variables (#of Data Item: 24)
  • Internal Communication 38
  • Memo q_Memo 39
  • ▼ Order Information (excluding delivery note items) ▼ 0
  • Customer ID q_Customer_ID 1
  • Customer Email Address q_Email 2
  • Advance Payment Confirmation q_Payment_Confirmation 3
    • Select whether or not advance payment confirmation is required.
  • Meter Reading Inspection q_Inspection 4
    • Select whether or not a meter reading inspection is required.
  • ▼ Delivery Slip ▼ 5
  • ◆ Company q_Company 6
  • ◆ Zip Code + Address q_Address 7 *
  • ◆ Name + Department Name q_Customer 8 *
  • ◆ Desired Delivery Time q_Delivery_Time 9
  • Invoice Name q_Invoice_Name 10
    • File name of the file generated by x1. "Initial value" = Process start date and time – Process ID (5 digits)
    • #{#format(processInstanceStartDatetime, 'yyyyMMdd')}-#{#sformat('%05d', processInstanceId)}.pdf
  • Invoice File q_Invoice 11
    • Save the file generated with x1.
  • Details Table q_Details 32
  • Total 1 q_Label_Subtotal 34
    • Subtotal (excluding tax)
  • Subtotal (excluding tax) q_Subtotal 28
  • Total 2 q_Label_Discount 35
  • Discount q_Discount 33
  • Total 3 q_Label_Tax 36
    • Consumption Tax
  • Consumption Tax q_Tax 29
  • Total q_Label_Total 37
    • Billing total
  • Grand Total q_Total 30
  • Messages q_Footer 31
    • Please change the initial value content (URL)

Field Name, num, Initial Value

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This archive can be imported as a Workflow App on BPMS.

Notes

  • “4. Packing Completed” step、”5. Inspection Completed” step
    • If 2 hours have passed without the processing being completed, the process will proceed to the “4-1. Packing Completed” and “5-1. Inspection Completed” steps, respectively.
      • The “4-1. Packing Completed” step and “5-1. Inspection Completed” step cannot be assigned to the person in charge of the previous step.

Capture

See also

出荷BPOフロー

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