Due to access trouble, some of the customers of Questetra BPM Suite SaaS Edition could not log in the service during the period of between 20:58 and 21:09 on the 6th of June 2020 [UTC]. We deeply apologize to the customers for your inconvenience.
- Occurred: 2020-06-06 20:58 [UTC]
- Recovered: 2020-06-06 21:09 [UTC] (For 11 minutes)
Some customers using Business Plan (paid version) couldn’t log in to Questetra BPM Suite.
Cause of Trouble
Application server host failure
Recovery by restarting the application server