This problem has been recovered already.
Due to access trouble, some of the customers of Questetra BPM Suite SaaS Edition could not log in the service during the period of between 20:58 and 21:09 on the 6th of June 2020 [UTC]. We deeply apologize to the customers for your inconvenience.
Trouble Date
- Occurred: 2020-06-06 20:58 [UTC]
- Recovered: 2020-06-06 21:09 [UTC] (For 11 minutes)
What Occurred
Some customers using Business Plan (paid version) couldn’t log in to Questetra BPM Suite.
Cause of Trouble
Application server host failure
Reaction
Recovery by restarting the application server