This problem has been recovered already.
A service disruption incident of the following details occurred.
We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Questetra, and we are making continuous improvements to make our systems better.
- Occurred: 2023-06-28 08:15 [UTC]
- Recovered：2023-06-28 08:21 [UTC] （6 minutes period）
A specific customer who is using a paid service at our base in Germany is unable to access Questetra BPM Suite during the above time period.
Cause of Trouble
Abnormal end of a server process on the application server
Recovery by restarting the server process