Some of the customers of Questetra BPM Suite SaaS Edition could not login the service during the period of between 14:44 and 14:47 on the 1st of March, 2020 [UTC], for occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
- Occurred: 2020-03-01 14:44 [UTC]
- Recovered: 2020-03-01 14:47 [UTC] (3 minutes period)
Customers using Business Plans at server bases in Germany was not be able to login to Questetra BPM Suite
Cause of Trouble
Web server host failure
Automatic recovery by switching to a standby server