2021-04-27 03:14 (UTC) Access Trouble (Recovered)

This problem has been resolved already.
A service disruption incident of the following details occurred.
We apologize for the inconvenience but appreciate your patience and continued support. We are making continuous improvements to make our system better, prioritizing system reliability.

Incident Date

  • Occurred: 2021-04-27 03:14 [UTC]
  • Recovered: 2021-04-27 03:19 [UTC] (5 minutes period)

What Occurred

Certain customers could not log in to Questetra BPM Suite.

Cause of Trouble

Abnormal end of a server process on the application server

Reaction

Restarting the server process

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