Posting to it

Now, let’s post to Open Chat (enterprise social networking).

Timeline, Follow and Follower

Those are familiar words for those using social networking services such as Twitter, but let’s organize them, just in case.

Timeline

On the Timeline, everyone’s messages are arranged in the latest order.
It will be a place to share business information, such as

  • Reporting ・ contact ・ consultation
  • Announcing trouble occurrence
  • Devising ・ knowledge ・ know-how
  • “I was able to close the contract!” “Good!”

Follow and Follower

Follow may mean something like “subscription”.
Once you are followed, your posts are indicated on the Timeline of the who follows you.

A Follower means people who follow you.


Anyway, try posting a message

  1. Click on “Open Chat” on the top
    An Open Chat page opens on a separate window
  2. Enter a message anyhow and…
  3. Click on “Post”

You may post anything, except sudden accusation of an in-house cheating scandal.

Boom!
Mervin has posted a message to the Timeline.

By the way, who can see this message?

Since Mervin selected “tell the followers” when posting, his message will be displayed on the Timeline of his follower.。
Follower?
Whoops, no one has followed him. That’s right, nobody would read his message in this case.
In a case where there are followers…
In this case, Katherine is following Mervin.
Katherine’s Timeline appears like this image.
You can upload an image for the user icon at Account Setting.

To follow others

  • Click on “Add” in Following
  • Click on [Follow] button on the person you want to follow in the list

The person will be added immediately as a target of following.

Crying out love in the center of the company

Then, what if he posted with specifying “Company name“(*) …
*(*) The company name registered upon applying for the service has been set as initial.

Now, all the staff members know that he loves Katherine.
Organizations which have set in the Organization list in System Setting can be specified.

Posting with specifying Organization

Now, what if he posted with specifying an Organization?

In this case, the message is shown only on the Timelines of the members of “Customer Service”.

When you post with specifying an Organization, the message is indicated only on the Timeline of the members who belong to the Organization.

Dispatch a message to more than one Organization

If you insert %[Organization name] in your message, the members of the Organization will also be the target of the post.
In this case, the message is shared with the members of “Customer Service” and “General affair”.

It has a complementing function which displays candidates when you start typing an Organization name following % (percent sign).

Very helpful.

% must be the single-byte character.

Posting with designating an individual

If you insert @[User name], you can post a message with designating a User.
However, in this case, his message is shown on the Timelines of the Followers also.
As well as Organization name, it displays candidates when you start typing following @.
If a message is with @[User name], it is indicated on the Timeline of the user.

By clicking on “@Me” in the left menu, a user can filter messages in which @[her/his name] has been inserted, and display in a list.


Every message is NOT confidential.

It is not that users who are not related to posting are not able to see the post.
It appears in a search result and…

Every user can search messages posted by another user by specifying.

Even though you can post with specifying “Organizations or users” to send to, it is also a barrierless community in which everyone in the company can search and see all messages.

Open Chat seems not appropriate for talking love.

1. Let’s experience the Enterprise Social Networking Feature!
2. Posting to it
3. Reacting to a post
4. Utilizing “Topic”
5. Attaching files to a post
6. Utilizing on smart-phones
7. Associating with Workflow